In February 2015, Anthem announced that it was the victim of a cyber attack. Following the announcement of the attack, the National Association of Insurance Commissioners (NAIC) conducted a multistate market conduct and financial exam. The NAIC asked and Anthem has agreed to provide a customized credit freeze program for minors who were under the age of 18 on January 27, 2015. As part of the Minor Credit Protection program, Anthem will:
- Cover the one-time costs to set and remove a freeze at all three major credit bureaus (Equifax, Experian, and TransUnion), if a parent chooses to set a minor credit freeze for his or her minor child.
- Reimburse the costs incurred for an existing minor credit freeze with the three credit bureaus, if a parent previously set a credit freeze as a result of the cyber attack.
- Reimburse the costs for setting a new adult freeze for those individuals who were minors on January 27, 2015 but are now adults (as of February 24, 2017).
A credit freeze helps stop things like someone getting a credit card in the child’s name without permission.
Anthem will begin notifying affected minors by sending letters to the parents via U.S. mail on February 24. They expect the mailing to run through May 2017. These offers will remain open for one year from the date of the letter.